This resource list was developed to supplement the February 2013 workshop, Stepping Up To Supervision, sponsored by the Center and led by Alban Institute Senior Consultant Susan Beaumont.
Blanchard, Ken, John P. Carlos and Alan Randolph. The 3 Keys to Empowerment: Release the Power within People for Astonishing Results. San Francisco, CA: Berrett-Koehler Publishers, 2001.
This guide helps organizations move from hierarchical to empowered management structures. Offering an easily-accessible Q & A format, concrete examples, and a detailed action plan, this book outlines three stages of transition and highlights the critical features of each.
Patterson, Kerry, Joseph Grenny, Ron McMillan, and Al Switzler. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior (2nd Edition). New York, NY: McGraw-Hill, 2011.
When bad behavior and lack of accountability happen in the workplace, many people try to avoid difficult, but necessary, conversations. This book teaches the skills to conduct difficult conversations in a productive way. In addition to addressing behavioral problems, such conversations can lead to stronger and more productive relationships.
Rendle, Gil and Susan Beaumont. When Moses Meets Aaron: Staffing and Supervision in Large Congregations. Herndon, VA: Alban Institute, 2007.
Rendle and Beaumont have taken the best of corporate human resource tools and immersed them in a congregational context, providing a comprehensive manual for supervising, motivating, and coordination staff teams. Rendle and Beaumont give both detailed and big-picture guidance on hiring, job descriptions, supervision, performance evaluation, staff-team design, difficult staff behavior, and more.
Ruth, Kibbie Simmons and Karen McClintock. Healthy Disclosure: Solving Communication Quandaries in Congregations. Herndon, VA: Alban Institute, 2007.
Consultants Kibbie Simmons Ruth and Karen McClintock discuss the importance of clear and responsible communication in congregational life. Healthy Disclosure begins by describing communication dysfunctions that corrode trust, and with it a congregation's capacity for faithful development.
Scott, Susan. Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time. New York, NY: Berkley Books, 2004.
Drawing on case studies from Scott's consulting practice, this book demonstrates the importance of facing issues head-on and getting people to speak what is on their minds and in their hearts. As a result, the air is cleared and tensions can begin to resolve.